First Aid, CPR, and AED Training - 5 Safety

The Heartsaver First Aid Course provides training in basic first-aid procedures and CPR--including the first-aid skills recommended by OSHA--in a format that can be delivered in a single day. Its highly effective video-based format enables students to experience case-based scenarios in a realistic setting. 

The CPR portion of the class will include adult, child, and infant CPR and choking.

Instructors introduce a topic, then show a video segment to present cases for discussion or to demonstrate a particular skill. Students then practice the skill in small groups The Heartsaver First Aid course is specifically designed to train anyone who might be the first to respond in the workplace or community, and can be tailored to address the needs of a specific workplace or group of employees. 

Course completion cards will arrive via U.S postal mail approximately 3-4 weeks after the completion of the course. We can provide proof of attendance at the end of the class for those that need immediate documentation. 


Flagger Certification – 5 Safety

Flaggers are in a very dangerous and responsibility-ridden position, playing a crucial role in temporary traffic control. The safety of workers, motorists, and pedestrians is dependent upon the flagger’s performance. Since the flagger position involves safety, proper training is vital; flaggers are expected to pass a test to prove their proficiency and competence level. Students will receive their ATSSA Flagger Certification in the mail (upon passing the exam). This certification will be valid for 4 years. 


Full-Depth Reclamation – 5 Supervisory

 The full-depth reclamation process rebuilds worn out pavements by recycling the existing roadway. Full-depth reclamation uses the materials from the old deteriorated asphalt pavement and base materials. These materials are then pulverized, mixed with cement and water, and compacted to produce a strong, durable stabilized base for either an asphalt or concrete surface. Deteriorating roads are a constant problem. The cost of asphalt has more than doubled. This seminar will present state-of-the-art information on full-depth recycling with cement. This is not a highly technical presentation.


Geosynthetics – 3 Technical

This course introduces the world of geosynthetics, beginning with a brief history of how they evolved and a discussion of the different types of geotextiles, what they are, how they are made, how they differ, and more. The course then looks at other geosynthetics and their uses, including geogrids and geocells. The course is presented using non-technical language and includes several demonstrations.


Grader Operation & Training – 5 Safety & 5 Technical

Come learn how to operate a grader with one day of in-classroom training and one day in-the-field “hands-on” training. Basic blading techniques and grader maintenance will be taught, as well as instructor-led training “on the grader.” The class will be small, so participants will have the opportunity to ask questions and interact with the instructors.


Gravel Road Maintenance - 5 Technical

Throughout the roadways of New Hampshire, gravel roadways are abundant. In order to extend the life of these roads, it is important to ensure regular maintenance. This course is taught from a realist's perspective and provides ideas on everyday operations related to gravel roads. Topics that are discussed include: the basics of good drainage, cutting ditches, maintaining crowns, culvert installation and maintenance, blading on routine dragging, cutting out washboards, and spreading new material. 


Green SnowPro Training- 5 Environmental

Winter operations, especially the use of salt, are a large portion of parking lot and roadway maintenance in NH. This workshop will address the environmental impacts of salt and why it is important to be conscious of these effects. We will cover everything from how to prepare for winter to cleaning-up after a storm, all while minimizing salt use. 

Liability management through developing customer-specific winter maintenance policies will be discussed, as well as the other economic benefits of becoming certified. 

Upon successful completion of a brief exam, attendees will be a New Hampshire Certified Green SnowPro, specialized in reduced-salt winter maintenance by the UNH Technology Transfer Center. 


Green SnowPro Refresher for Recertification - 2 Environmental

This course was developed as a refresher workshop for the Green SnowPro Certification class. It touches upon the same information as Green SnowPro, and is required for recertification.


Guardrail Installation and Maintenance - 5 Technical

This class is for individuals that maintain and install guardrail systems. There will be some brief discussion on design of the systems and where they should be installed. Tips on things to watch out for while installing or inspecting guardrails will be included. This class will be an opportunity for participants to ask questions and express concerns about guardrails they are responsible for. 


Harassment Prevention Training - 5 Supervisory

This workshop will discuss definitions of harassment and other related terms, including ways to prevent them from happening in the workplace. Harassment comes in many forms, including sexual, ethnic, religious, disability, physical and psychological.

Questions to be answered during the class are: how to create an environment to reduce and eliminate a culture of harassment, how do you address it when it occurs, and why do we as managers and supervisors care about harassment?


Incident Command Systems for Public Works – 10 Safety

DHS/FEMA guidelines suggest that Incident Command Systems (ICS) 100 be presented to all first responders, ICS 200 to responders & front-line supervisors, and ICS 300 and ICS 400 to Command & General Staff positions within the ICS structure that would be activated & filled during an actual event/incident.

The majority of first responders in local agencies must have ICS 100/200 training in order for the agency to be eligible for DHS/FEMA preparedness grants, including agencies with over 50 members, members of the county sheriff’s departments, and the State Police.

Public Works are first responders! The following guidance is from Homeland Security Presidential Directive 8 (December 17, 2003) when defining first responders: “(d) The term “first responder” refers to those individuals who in the early stages of an incident are responsible for the protection and preservation of life, property, evidence, and the environment, including emergency response providers as defined in section 2 of the Homeland Security Act of 2002 (6 U.S.C. 101), as well as emergency management, public health, clinical care, public works, and other skilled support personnel (such as equipment operators) that provide immediate support services during prevention, response, and recovery operations.”


Installation and Maintenance of Culverts - 5 Technical

The three most important factors that affect the lifespan of a road are drainage, drainage, drainage. Keep your drainage under control and your roads living longer with a culvert! A culvert is any closed conduit used to conduct surface runoff from one side of a road to the other, from underneath a road or driveway, and leading to a stream, lake, or detention basin. Culvert pipes come in many materials, shapes, and sizes, each of which has its own properties and advantages. The focus of this workshop is culvert installation and maintenance, and is geared toward public works directors, road agents, or others who clean, inspect, or install culverts. 


 Introduction to Computers – 5 Technical

This workshop is for anyone who is unfamiliar with or wants to learn more about how to use computers. Topics covered will include: computer terminology and components; how using computers can save money, time, and resources; and ergonomic work stations. The workshop will give a basic overview of Microsoft Office products. Also, participants will be instructed in how to modify computer system settings and use the internet, working with browsers, search engines, and email.


Introduction to Public Works Series – 5 Safety & 5 Technical

This is a two-day series to cover basic public works knowledge. Use this course as an introduction for new employees or anyone new to public works! This class will spend one hour covering each of the following 10 topics:

  1. Drainage & Culverts
  2. Trench Safety
  3. Work zone Set-up & Safety
  4. Flagging Safety
  5. Public Works Employee Safety
  6. Winter Maintenance for Operators
  7. Technical Math for Road Projects
  8. Municipal garages
  9. Pavement Preservation
  10. Gravel Road Maintenance


Invasive Plants – 5 Environmental

In this workshop, you will learn the definition of “invasive plant,” how to identify some of the invasive plants that are a problem in NH, and how these plants impact the environment and transportation infrastructure. Best management practices (BMP) for roadside invasive plants will be described, especially as they relate to routine maintenance activities such as mowing, ditching, scraping, dredging culvert inlets, stockpiles, soil stabilization, and structure maintenance. A field trip will be taken to identify plants in the field and possible maintenance scenarios using BMPs learned in the workshop will be discussed.


Know Before You Dig – 5 Safety

Take this workshop to learn how to prepare for an underground excavation. Learn the steps to take before, during, and after an excavation. Learn about Dig Safe and proper planning before your operation. Learn trench safety and how to protect yourself and your employees from a collapse, all while earning a certificate in “Trench Safety” from Primex.


lines levels layouts

Lines, Levels & Layouts – 5 Technical

 This program was designed with small town and city road departments in mind. In this fast-paced workshop, learn the basics of field measurement. The instruction will be simple, practical, and include “hands-on” field work. If you can, bring a calculator and/or “pop” level. 


Maintenance of Local Roads - 5 Technical

This training session will cover a brief overview of an asphalt mix design, and then concentrates on identifying the cause of a variety of asphalt distresses and the proper maintenance operation to perform. It also covers asphalt laydown procedures and proper chip seal operations. A brief session on how to determine rates of application (how much oil and rock; determine yield on paving) will also be presented, so a calculator will be helpful!

The roadway portion covers information on the majority of different materials used in construction and maintenance of local roads. The session will explain the safe handling, temperature limitations, and proper application.

Finally, the gravel section covers the common activities in maintaining gravel road surfaces. It addresses the causes of the common problems (besides lack of money!) on gravel roads and how best to attack and eliminate these problems. The course also covers basic blading operations and procedures for maintaining gravel surface roads. All the material is presented in a straightforward, non-technical manner. 


Managing & Delegating for Municipalities – 5 Supervisory

Managers are often promoted without receiving management training. This workshop will introduce managerial concepts such as defining the difference between managing and doing, delegation, management by objective, managing employees, and accessing resources. There will be opportunities to discuss specific managerial issues.


Math for Construction - 5 Technical

This workshop is intended for people who wish to review knowledge and improve math skills. The workshop will teach math procedures for adding, subtracting, multiplying, and dividing numbers. It will cover methods to determine percent slope, ratios, area, volume, and rate of application. Common formulas to determine area and volume of various shapes will be discussed. The language used will be easy to understand and directly relate to real-world problems in road maintenance. 


Mowing Safety - 5 Safety

This class will focus on how to be a responsible operator when using mowing equipment. Topics that will be covered include the following:


  • Being a responsible operator 
  • Safety management of hazards and risks
  • Pre-operation safety
  • Active operation safety
  • Post operation safety
  • Safety practices during maintenance


    Municipal Garage & Safety – 5 Safety

    A safe working environment is very important, not only to keep employees safe, but also to avoid liability on the municipality’s behalf.  This workshop will focus on municipal garages and how to make them safer.  Instructors will discuss basic information on shop safety rules, the importance of inside shop safety and outside shop safety, Material Safety Data Sheets (MSDS) and how to read them, proper labeling, and information on waste and how to properly dispose of it.


    Municipal Manager & Supervisor Series – 10 Supervisory

    The Municipal Manager and Supervisor Series is designed to expose new or seasoned supervisors to ideas and concepts related to their management position. Municipal managers or administrators and Select board members can also benefit from this training. Topics that will be covered are:

    1. Tort Liability/Risk Management
    2. Municipal, Budget & Labor laws
    3. Creating & Selling a Budget to the Select board & Public
    4. Inspection & Maintenance of Municipal Bridges
    5. Emergency Communications
    6. Winter Maintenance Fundamentals
    7. Public Relations
    8. Communicating & Delegating
    9. Supervising Employees
    10. Employee Safety


    Municipal Road Safety & Trees – 5 Safety

    This workshop will cover many topics relating to municipal road safety & trees. Topics will include tree maintenance, BMPs, planting and pruning trees, assessing a tree's safety & damage after a storm, PSNH, and municipal coordination on tree removal. There will also be speakers covering the topics of public relations and legal issues relating to trees on municipal roads.


    MUTCD (Manual on Uniform Traffic Control Devices) – 5 Safety

    The Manual on Uniform Traffic Control Devices (MUTCD) defines the standards used by road managers to install and maintain traffic control devices. The Traffic Sign Handbook for New Hampshire Local Roads contains portions of the MUTCD, as well as some of the State of New Hampshire rules. The Handbook’s standards and rules apply to traffic signs appropriate for use on rural and residential roadways in New Hampshire.

    This workshop will provide participants with working knowledge of the MUTCD. Participants will understand the history of the MUTCD, its purpose, and the structure and language of the manual. However, the focus of this seminar is for participants to learn how to apply this information to their local municipality.