Requesting Mutual Aid

Read and/or Print the Reference Sheet

  1. Determine if your community is a member by searching the member list available here.
  2. Request assistance only when local municipal resources are deemed inadequate.
  3. Request help by contacting other members directly.
    1.  Members all provide 24-7 contacts that can make determinations about available support.  This information is distributed in a 24-7 directory to member contacts.
    2. Use the 24-7 directory to contact members to request support
  4. Follow-up the request in writing and include the following information (as applicable)
    1. Description of affected area; condition/damage
    2. I.D. service functions needed (be specific)
    3. Specify infrastructure affected; i.e. water, sewer
    4. Describe aid and assistance needs; duration, supplies
    5. Facility needs; i.e. shelters, staging areas for incoming goods
    6. **Sample Requesting Mutual Aid Letter
  5. Contact State and Federal assistance if needed